Survey Information To get a clear picture of the current IT landscape, we asked more than 250 IT professionals across the globe to tell us about their companies, industries and budgets. Respondents come from companies with fewer than 250 employees operating in a mix of industries. Their average IT budgets were just over $100,000, and many expect to increase their IT spend in 2016. Key Findings The process of virtualising workloads and moving applications to the cloud is well-accepted among businesses looking for a smart, affordable way to support a workforce using a growing array of mobile devices to work, communicate, collaborate and engage customers. 1 The majority of businesses surveyed have adopted some form of cloud solution or hosted service in an effort to simplify their daily tasks, lower costs and give employees always-on access to information and applications. 2 IT professionals are also virtualising their servers in order to handle IT- related workloads ranging from storage and printing to security. 3 Growing businesses are increasingly using and supporting smartphones, tablets, laptops and other mobile devices within their organisations. These devices are often BYOD and run on a range of operating systems. The Small Business Cloud Outlook - Introduction 3

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