Mobile Devices Regardless of size, businesses today are becoming increasingly mobile, with employees traveling more often to meet clients; to work with teams from other offices; or to connect with workers in the field, in different retail locations and more. Studies also show that nearly half of growing 1 companies’ owners now routinely use smartphones to run day-to-day operations. As a result, these companies’ IT professionals are looking for better ways to support mobile employees and provide better access and security from a growing range of devices—and cloud is a gr eat way to do this. IT professionals in our survey said 95% of their organisations support laptops, while 88% support smartphones and 78% support tablets. Based on their feedback, the average small or mid- sized business supports 29 laptops, 38 smartphones and 14 tablets on its network, although organisations in EMEA support considerably more laptops and smartphones than those in North America. Smartphones emerged as the most commonly supported BYOD device across geographies. No single mobile OS platform dominated in the survey; most organisations see a pretty even mix. We were reaching a tipping point with over half of our system users being mobile users. All roads lead to mobile first, and we needed to support it through the cloud. 4 Respondent, Forrester survey The Small Business Cloud Outlook - Mobile Devices 11